FREQUENTLY ASKED QUESTIONS (FAQS)

Essential information about our services, appointments, and care.

Optimal Health Clinic

Yes, our services are completely legal. We only prescribe testosterone replacement therapy to patients who truly require it, which is determined by low testosterone levels confirmed through a blood test and the presence of symptoms significantly affecting their quality of life.

Absolutely. You are not obligated to accept treatment. Our initial consultation is designed to provide you with a better understanding of the treatment process. If you decide not to proceed, that's completely fine. Your decision is respected and supported.

OHC provides a comprehensive range of services, including telehealth consultations, sexual health services, integrative hormone care, weight management, pathology referrals, and medical certificates.

Yes, absolutely! Our services are tailored to meet the unique health needs of individuals of all ages and genders.

Telehealth allows you to have virtual consultations with our medical professionals from the convenience of your home or any location with an internet connection. It's a secure and efficient way to receive medical care remotely.

Our sexual health services address a wide range of concerns, including intimacy issues, reproductive health, and overall sexual well-being. We offer personalized treatments to help you restore confidence and satisfaction in intimate relationships.

Integrative hormone care involves balancing hormones to optimize overall health and vitality. It can improve energy levels, mood stability, cognitive function, and overall well-being.

Our weight management programs are personalized to your specific goals and lifestyle. We combine evidence-based strategies, nutritional guidance, and behavioral counseling to help you achieve sustainable and successful weight loss.

Pathology referrals provide accurate and timely diagnosis, allowing for appropriate treatment planning and early detection of health issues.

Our team can promptly assist you in obtaining a medical certificate for work, school, or personal reasons. Just reach out to us, and we'll ensure you receive the necessary documentation.

Yes, absolutely. At OHC, patient privacy and confidentiality are of the utmost importance. Your personal and medical information will be handled with strict adherence to privacy laws and regulations.

To schedule an appointment, you can give us a call at 0452 338 187, email us at info@optimalhealthclinic.com.au, or use the contact form on our website. Our staff will be happy to assist you in finding a convenient time for your visit.

No, OHC is not a pharmacy nor does it offer or dispense medicine. OHC can point you in the direction of multiple pharmacy partners who are qualified and are the best in the industry. Medication may be sent out from multiple pharmacies or could be picked up from your local pharmacy if required.

No, our team consists of Doctors, naturopaths, administration assistants and patient intake consultants.

No, all treatments and programs are at the discretion of a prescribing Doctor and based on guidelines and individual health needs.

No, it is illegal for you to share your medication, sell it or stockpile it. Our team will never instruct our partners to send you extra supplies or additional medication where it is not deemed appropriate. Note, serious harm and death can arise from overusing, sharing or selling medication.

OHC treats each patient on a individual basis and some clients require more time than others. On average our intake process and review can take 1 week. If prescribed a treatment program, please allow for an additional week while we liase with our pharmacy partners.

It is important for you to contact '000' if in Australia or '112' if overseas if you are suffering a medical emergency. If you are suspected of having a side effect of medication it is important to report the side effect and check in with you prescribing Doctor as soon as possible.